Common Healthcare Improvement Issues
Each hospital has its own unique issues that are opportunities for significant revenue improvement. While most issues fall somewhere in one of the areas listed below, the specific problem/opportunity and the optimal solution is unique to each hospital. Typical issues that represent revenue opportunities in hospitals for which initiatives have been developed during our VA workshops include:
- Optimizing utilization of current service lines.
- Expanding into services with current unmet demand.
- Unacceptable initial and/or final denial rates.
- Perception of free healthcare at public hospitals.
- Inadequate staffing levels.
- Inaccurate billing or posting of payments.
- Untimely billing and/or appeals.
- Incomplete physician documentation.
- Internal training needs.
- Inadequate equipment or technology.
- Clinicians lack of collaboration on revenue issues.
- Extended lengths of stay.
- Subpar patient satisfaction.
- Accountability of staff performance.
